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How to change the OCPP server URL on a ABB charger

A ABB charger that speaks standard OCPP can be connected to any platform by changing one setting. Here is where that setting lives on Terra AC (W7, W11, W22), exactly what to enter, and where people usually get stuck. Written by a platform (askacharge.com), but the procedure works for any.

askacharge.com · OCPP guides by brand · 15 September 2026

Where the setting lives

In the TerraConfig app (installer account granted by ABB), paired with the charger over Bluetooth: OCPP server → Enable external server. The backend URL is registered beforehand in the TerraConfig portal; the app only picks it from the list.

Step by step

  1. Ask ABB or your distributor for a TerraConfig account ("Connected Services AC Terra" form). Without it the setting cannot be touched; the end-user ChargerSync app does not allow it.
  2. In the TerraConfig portal register the askacharge.com URL as a custom URL (below). For wss:// upload the server root certificate: ISRG Root X1 (Let's Encrypt).
  3. TerraConfig app → log in → Configure a charger → your Terra AC (PIN and product code from the card in the box). Check it has internet (Wi-Fi, LAN or 4G) and current firmware.
  4. OCPP serverEnable external server → pick the preconfigured URL (or Add custom URL) → Configure → OK.
  5. The identity is the product code / serial number (TACW…): register it exactly like that in the panel. Device info shows the active URL and status; it can take up to 10 minutes to show as connected.

What to enter to connect it to askacharge.com

OCPP server URLwss://askacharge.com/askacharge/ocpp/your-brandyour-brand is your brand's identifier on askacharge.com (shown under Chargers → Add, with the full URL ready to copy). The charger appends its own identity; if your unit only has a URL field and no identity field, enter the full URL: …/ocpp/your-brand/identity.
Charge point identityThe same one you register in the panel when adding the charger. Case-sensitive. With ABB, the serial number is the easiest choice.
PasswordBlank by default. If you enable the charger's OCPP credential in the panel (recommended for units exposed to the internet), the username is the identity and the password is the one the panel generates: OCPP Security Profile 2.
ProtocolOCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol ocpp1.6 / ocpp2.0.1.
Before connectingThe charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add.

Where it usually fails

If your brand isn't here

The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.

Other brands

Related reading

Sources

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