Where the setting lives
In V2C Cloud: on the v2c.cloud website (left menu → OCPP) or in the app, inside the charger's configuration → OCPP.
Step by step
- Create a V2C Cloud account (app or web) and pair the Trydan. It must be connected over Wi-Fi: chargers connected any other way do not appear in the OCPP section.
- Open OCPP and tap the green pencil to edit.
- In the central station URL enter your brand's base URL (below, without the identifier): the Trydan appends its own OCPP ID.
- Do not change the OCPP ID the charger ships with: register it as it is on askacharge.com. Changing it can break the communication.
- Tick the OCPP box and save. It shows as connected in the panel within a minute.
What to enter to connect it to askacharge.com
| OCPP server URL | wss://askacharge.com/askacharge/ocpp/your-brand — your-brand is your brand's identifier on askacharge.com (shown under Chargers → Add, with the full URL ready to copy). The charger appends its own identity; if your unit only has a URL field and no identity field, enter the full URL: …/ocpp/your-brand/identity. |
| Charge point identity | The same one you register in the panel when adding the charger. Case-sensitive. With V2C, the serial number is the easiest choice. |
| Password | Blank by default. If you enable the charger's OCPP credential in the panel (recommended for units exposed to the internet), the username is the identity and the password is the one the panel generates: OCPP Security Profile 2. |
| Protocol | OCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol ocpp1.6 / ocpp2.0.1. |
| Before connecting | The charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add. |
Where it usually fails
- Wi-Fi only, with a stable connection; it is the first cause of "it will not connect".
- V2C states that the OCPP service is provided by a third party: V2C Cloud functions that depend on its cloud may be limited while OCPP is on.
- With a data SIM, set the correct APN on the charger before anything else.
If your brand isn't here
The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.
Other brands
Related reading
- Your charger manufacturer shut down: how to get back in control
- Charge point management software: what it is, what it costs and how to choose
- askacharge.com technical documentation (OCPP, API)