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How to change the OCPP server URL on a Etrel charger

A Etrel charger that speaks standard OCPP can be connected to any platform by changing one setting. Here is where that setting lives on INCH Home, INCH Pro, INCH Duo, exactly what to enter, and where people usually get stuck. Written by a platform (askacharge.com), but the procedure works for any.

askacharge.com · OCPP guides by brand · 15 September 2026

Where the setting lives

In the charger's web page over Ethernet: fixed IP 192.168.1.250 (set the PC to 192.168.1.x), username root@etrel.com, password toor. Menu → Connectivity.

Step by step

  1. Connect the PC by cable to the INCH, give the PC a 192.168.1.x IP and open 192.168.1.250. Log in with root@etrel.com / toor and change it.
  2. Connectivity → Ethernet connectivity: enable DHCP and DNS under IPv4 (or a static IP) so the charger reaches the internet through your network. Save.
  3. Connectivity → OCPP: Protocol type = OCPP 1.6 JSON; Central system endpoint URL = your brand's base URL (below); note the Charge point identity (serial number) to register it in the panel.
  4. User → Charging authorization: Central System Only, so cards and starts are validated by the platform.
  5. Save and restart (from the web page or with the reset button). It connects within a minute.

What to enter to connect it to askacharge.com

OCPP server URLwss://askacharge.com/askacharge/ocpp/your-brandyour-brand is your brand's identifier on askacharge.com (shown under Chargers → Add, with the full URL ready to copy). The charger appends its own identity; if your unit only has a URL field and no identity field, enter the full URL: …/ocpp/your-brand/identity.
Charge point identityThe same one you register in the panel when adding the charger. Case-sensitive. With Etrel, the serial number is the easiest choice.
PasswordBlank by default. If you enable the charger's OCPP credential in the panel (recommended for units exposed to the internet), the username is the identity and the password is the one the panel generates: OCPP Security Profile 2.
ProtocolOCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol ocpp1.6 / ocpp2.0.1.
Before connectingThe charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add.

Where it usually fails

If your brand isn't here

The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.

Other brands

Related reading

Sources

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