Where the setting lives
In the charger's own web interface: it broadcasts a Wi-Fi network named after its serial number and is configured from http://192.168.4.1.
Step by step
- Connect your phone or laptop to the charger's Wi-Fi network (name = serial number; default password
password). - Open
http://192.168.4.1in the browser. Enter your 2.4 GHz Wi-Fi network (not 5 GHz) and press Save and Reboot; the LED goes from magenta to blue once it has internet. - Go back in and press the ONLINE button ten times to reveal the advanced settings, then Advanced OCPP Configuration.
- In Server URL enter your brand's base URL (below). In Station ID the registered identifier; the serial number is the easiest choice.
- Press Apply Changes and then Save and Reboot. It shows as connected within a couple of minutes.
What to enter to connect it to askacharge.com
| OCPP server URL | wss://askacharge.com/askacharge/ocpp/your-brand — your-brand is your brand's identifier on askacharge.com (shown under Chargers → Add, with the full URL ready to copy). The charger appends its own identity; if your unit only has a URL field and no identity field, enter the full URL: …/ocpp/your-brand/identity. |
| Charge point identity | The same one you register in the panel when adding the charger. Case-sensitive. With Grizzl-E, the serial number is the easiest choice. |
| Password | Blank by default. If you enable the charger's OCPP credential in the panel (recommended for units exposed to the internet), the username is the identity and the password is the one the panel generates: OCPP Security Profile 2. |
| Protocol | OCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol ocpp1.6 / ocpp2.0.1. |
| Before connecting | The charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add. |
Where it usually fails
- 2.4 GHz Wi-Fi only, with at least −67 dBm of signal; weaker than that it drops intermittently and looks like a platform fault.
- On v2 units and recent firmware the way into the OCPP settings has changed more than once; if you cannot see the button, update the firmware from the same web page.
- It is a North American charger (NEMA 14-50 / 6-50, 240 V): this guide applies to the US and Canada.
If your brand isn't here
The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.
Other brands
Related reading
- Your charger manufacturer shut down: how to get back in control
- Charge point management software: what it is, what it costs and how to choose
- askacharge.com technical documentation (OCPP, API)