Which OCPP URL do I enter on a Alfen for askacharge.com?

wss://askacharge.com/askacharge/ocpp/your-brand, where your-brand is the brand identifier on askacharge.com; the charger appends its identity. The identity must match the one registered in the panel and the password stays blank unless the charger's OCPP credential has been enabled.

Do I lose the manufacturer's app when I set OCPP on a Alfen?

Some app functions move to the OCPP platform (start, cards, statistics). The hardware stays the same and you can go back by changing the URL again.

How to change the OCPP server URL on a Alfen charger (Eve Single S-line) and connect it to another platform

Q: Can a Alfen charger be connected to a platform other than the manufacturer's?

Yes. The Eve Single S-line, Eve Single Pro-line, Eve Double Pro-line, Twin models speak standard OCPP and let you change the server URL. With the ACE Service Installer program (Windows) connected to the charger over the local network, Connectivity tab. Newer models also allow first commissioning over temporary Wi-Fi with the MyEve app.

A Alfen charger that speaks standard OCPP can be connected to any platform by changing one setting. Here is where that setting lives on Eve Single S-line, Eve Single Pro-line, Eve Double Pro-line, Twin, exactly what to enter, and where people usually get stuck. Written by a platform (askacharge.com), but the procedure works for any.

Where the setting lives

With the ACE Service Installer program (Windows) connected to the charger over the local network, Connectivity tab. Newer models also allow first commissioning over temporary Wi-Fi with the MyEve app.

Step by step

Get the charger's owner password: it ships with the unit or the installer / previous software provider has it. Without it the back-office settings cannot be changed.
Install ACE Service Installer on a Windows PC on the same network as the charger and log in with the installer account Alfen provides.
Select the charger in the list and open Connectivity. Set the connection method (Wired for Ethernet, GPRS if it has a SIM).
Choose Manually enter backoffice settings. Protocol OCPP 1.6 (JSON), Security Profile 0 (or 1 if you use the panel credential).
In Back office URL enter your brand's base URL (below, without the identifier): the Alfen appends its own identity.
In the General tab, the Customer Ident. number / ChargeBoxIdentity field is the identity you must register on askacharge.com.
Save, click the power icon at the bottom left and confirm the restart. It shows as connected within a few minutes.

What to enter to connect it to askacharge.com

OCPP server URL	`wss://askacharge.com/askacharge/ocpp/your-brand` — your-brand is your brand's identifier on askacharge.com (shown under Chargers → Add, with the full URL ready to copy). The charger appends its own identity; if your unit only has a URL field and no identity field, enter the full URL: `…/ocpp/your-brand/identity`.
Charge point identity	The same one you register in the panel when adding the charger. Case-sensitive. With Alfen, the serial number is the easiest choice.
Password	Blank by default. If you enable the charger's OCPP credential in the panel (recommended for units exposed to the internet), the username is the identity and the password is the one the panel generates: OCPP Security Profile 2.
Protocol	OCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol `ocpp1.6` / `ocpp2.0.1`.
Before connecting	The charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add.

Where it usually fails

Without the owner password there is nothing to do: ask the installer or the previous provider for it in writing before cancelling anything.
Some firmware versions only accept ws:// with security profile 0; if wss:// will not connect, try that and enable the credential afterwards.
Keep the firmware current from the same ACE Service Installer (General → Upload Firmware); older NG models need a firmware without a preset back office.

If your brand isn't here

The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.

Other brands

WallboxPulsar Plus, Pulsar Max, Pulsar Pro, Commander 2, Copper SB AutelMaxiCharger AC Lite, AC Wallbox, AC Elite, AC Ultra Grizzl-EGrizzl-E Smart, Grizzl-E Smart v2 (North America)V2CTrydan, Trydan Pro CircontroleNext Elite, eNext Park, Raption, Wallbox eHome (with communications module)

How to change the OCPP server URL on a Alfen charger