Can a Circutor URBAN be connected to a platform other than its previous network?

Yes. The URBAN speaks standard OCPP (1.6J on the generation with Circontrol electronics) and the server URL is changed in its local web page, under the Central System tab. You need a computer on the same network, access to that page and Circutor's OCPP 1.6 licence.

Which OCPP URL do I enter on a Circutor URBAN for askacharge.com?

ws://askacharge.com/askacharge/ocpp/your-brand in the Host URL field of the Central System tab, where your-brand is your brand identifier on askacharge.com. With ws://, unencrypted, because the URBAN does not support wss://. Under Charge Box → ID goes the serial number, the same one you register in the panel, and on its page you tick Allow unencrypted connection.

How does an URBAN connect if it has no username or password?

askacharge.com requires a password from every charger, but for units like the URBAN we make a named exception: that specific charger, tied to the public IP it connects from. Request it by writing to info@askacharge.com with the serial number.

What if I do not know the URBAN web page password?

Ask whoever installed it, or Circutor. There is no factory reset, so do not guess. Circutor restores access in a remote session (a laptop at the post with WinSCP and AnyDesk), requested through a customer with a Circutor account, usually an electrical wholesaler.

Does the URBAN need a licence for OCPP 1.6?

Yes, but according to Circutor's technical service the latest firmware versions include it. If a licence notice appears when you choose OCPP 1.6 under Integrations, ask Circutor's after-sales service for the firmware. An URBAN that already worked with another network over OCPP 1.6 normally has it, and once connected its firmware can be updated remotely with UpdateFirmware if the connection is good.

How to change the OCPP server URL on a Circutor charger (URBAN T22) and connect it to another platform

The Circutor URBAN is common in public car parks, hotels and campsites in Spain, and many have been left without a platform when their previous network dropped them. It speaks standard OCPP, so it moves to another one by changing a few settings in its local web page. Guide built from Circutor's and integrators' documentation and from the answers of Circutor's technical service (October 2026). The surprise: the URBAN only speaks ws://, unencrypted, and has no username or password fields. askacharge.com accepts it anyway, charger by charger.

Where the setting lives

In the charger's own configuration web page, opened with a browser from a computer on the same network. http://<IP>/ for network and integrations, and http://<IP>:8080/html/setup.html for the OCPP settings (username admin, password 1234 from the factory). There is no app or cloud portal: everything is done locally.

Step by step

Check the side label: model, code (V10623 for the URBAN T22) and serial number. If the front says Designed by Circontrol, it is the newer generation, with OCPP 1.6J and the same web page as the Circontrol eNext and Raption; URBAN units from 2017-2019 may need new firmware.
Add the charger on askacharge.com with the serial number as its identity (all together, no spaces) and keep the password the panel shows you.
Connect a laptop to the same network as the post. The URBAN ships with DHCP: its IP shows up in the router's device list. If not, use Circutor's IPSetup.exe with the MAC of the communications board.
Open http://<IP>/ → Network → Address Type: Local address if it reaches the internet through the site router, Embedded modem if it uses a SIM. Save.
Integrations tab → OCPP 1.6. If a licence notice appears, the unit does not have one. According to Circutor's technical service, the latest firmware versions include it: ask their after-sales service for the firmware.
Open http://<IP>:8080/html/setup.html (admin / 1234). Under Charge Box → ID, the serial number. Under Central System → Host URL, your brand's URL (below), starting with ws:// and without the identity at the end. If the page has username and password fields, enter the identity and the panel password.
Press Save (top right) and reboot. http://<IP>/services/cpi/log?app=ocpp1.6 should show CB boot notification: success, and in the panel the charger shows as connected with both sockets.

What to enter to connect it to askacharge.com

OCPP server URL	`ws://askacharge.com/askacharge/ocpp/your-brand` — with ws://, unencrypted: the URBAN only supports WS, not WSS. your-brand is your brand identifier on askacharge.com; the unit appends its identity. Before connecting it, tick Access → Allow unencrypted connection on its page in the panel, or the server rejects it.
Charge point identity	The same one you register in the panel when adding the charger. Case-sensitive. With Circutor, the serial number is the easiest choice.
Username and password	The URBAN has no username or password fields. askacharge.com requires them from every other charger; for this model we make a named exception, that specific charger tied to the public IP it connects from. Request it by writing to info@askacharge.com with the serial number. If your firmware does have username and password fields, enter the identity and the panel password and no exception is needed.
Protocol	OCPP 1.6J (JSON) or OCPP 2.0.1. Subprotocol `ocpp1.6` / `ocpp2.0.1`.
Before connecting	The charger must be registered in the brand with that identity; otherwise the server rejects the connection. Register under Chargers → Add.

Want to check it before signing up for anything?

Point your charger at our OCPP test server: free, no account, over wss:// or ws://. You will see what it sends live and we will tell you what would fail when you connect it for real.

Where it usually fails

URBAN units coming from a previous public network usually have that network's SIM cancelled. Without internet they will not reach any platform: run a network cable to the router or fit your own SIM.
If the laptop is on the guest Wi-Fi it will not see the post: that network isolates devices. Use the main network or a cable to the router.
If the charger's web page has a password you do not know, only Circutor can reset it and there is no factory reset. Their technical service does it in a remote session: someone at the post with a laptop running WinSCP and AnyDesk, requested through a customer with a Circutor account, usually the electrical wholesaler. Do not guess passwords.
If you enter wss:// it will never connect: the URBAN only supports WS, not WSS (confirmed by Circutor's technical service). And if you enter ws:// without ticking Allow unencrypted connection on the charger's page, askacharge.com rejects it; the panel shows it in red.
Unencrypted, anyone on the post's network or on its SIM operator's network can read what it sends and impersonate it. That is why the password-less exception is tied to the post's public IP. With a SIM that IP usually changes: if that is your case, tell us and we will find a way.
If starting from the platform does nothing until someone touches the screen, set User confirmation required on remote start to OFF (OCPP Settings tab).
Cards and key fobs from the previous network stop working, and its QR stickers send drivers to another app: cover or replace them the same day.

If your brand isn't here

The procedure is always the same; what changes is where the setting lives: look in the manufacturer's app, in the charger's web interface (by its IP) or in the installer software for a section called OCPP, Back office, Central System or Server. You need to be able to enter the URL and, nearly always, the identity. If the field is locked or missing, the manufacturer has tied the charger to its own platform: read what to do when the manufacturer locks or switches off its server.

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How to change the OCPP server URL on a Circutor charger

Where the setting lives

Step by step

What to enter to connect it to askacharge.com

Want to check it before signing up for anything?

Where it usually fails

If your brand isn't here

Other brands

Related reading

Sources

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I'm at the charger

My charger has been down for a while

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